I was impressed with the car parking system in SSM Tower at KL Sentral. During my last visit there, I noticed that all parking lots closer to the entrance are reserved for the visitors. To me, this shows how sensitive and caring of the management towards good customer service. It is not only purely customer oriented, but environmental friendly as well.
Most, if not all the parking complexes I visited previously have reserved the parking lots closer to entrance for the season parking or designated for the office use or senior officers. It leaves the visitors no choice, but to look for parking space further inside the complex, some time few level down into the basement. This is not only a troublesome experience, but also a waste of resources and pollution generating gesture. By asking people to drive two or three levels down means more fuel consumed, and hence more time wasting and more CO2. Why can't we request the designated parking to be placed in places that wou;d not inconvenient the visitors? After all, the season parking holders or senior officers will be there from the starting of working hour until afternoon without removing their cars very often.
Kudos to the corporates for this small gesture, but a meaningful and thoughtful one.
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