Tuesday, November 4, 2008

Negotiation

Negotiation is to bargain for the best deal. At time, in order to get the best deal, parties involved tend to underscore each other or pushing other to the limit for a win-lose outcome. This, from the sustainable development point of view and public-private partnership is definitely unthinkable. We need to create a win-win situation, to satisfy both the parties, to convince each one that we are sharing the goods, of course the responsibility. Does such an idealistic situation occur in the daily encountering?

It is possible provided that both parties are sincere in finding a solution as well as skillful and knowledgeable in discussion and creating consensus. If we are professional in focusing on agenda rather than the personal, diplomatic in approach rather than trying hard to run down each others, for sure the win-win situation is achievable.

Negotiation is happened everywhere and everyday. Residents bargain with the Council for better services, Council negotiates with the service providers and suppliers for better quality services, Businesses discuss with clients for better returns. Understanding each others needs and agenda, thus becoming a critical prerequisite for well preparation. Public servants shall be trained to be better negotiators or else we have no capability to conduct a constructive discussion with the stakeholders. This is a must as inter-personal communication is the top priority now for an effective leader.

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