OSC Online MBPJ was launched on 4th January 2011 simultaneously with 9 other local authorities throughout Malaysia. With the launching of this system, submission of proposal for development planning, building plan, engineering plan and landscape design in Petaling Jaya is making life easy for every project proponents. For consultant, enquiries about requirement of guidelines and submission of application can be done through Internet. On top of that, monitoring the status of their application can be carried out without physically going to every technical departments. For MBPJ, processing of application is no more error prone due to inefficiency in processing as all communication and comments are done online. It is all go and good. Perhaps the only setback at the initial stage is how to fine tune everyone electronically. For example, to read the digital copies of plan and documents instead of the hard copy. Basically the sense of touching is disappeared.
The system is expected to save time and cost for the submitting person and the authorities. For example, the required number of hard copies is reduced tremendously. The time for delivering the application is also shortened. This will improve the service delivery system for development control and hence enhancing the quality of development and living environment.
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