Art of Keeping Quiet

Keeping quiet is an art. For person with hot temper and can be very angry instantly the moment his mind was distrubed, keeping quiet will be the last thing he can do. Exploration with mouthful of bad words will be flowing freely and this, if involved personal attack can be hurt and painful. For a quiet person without much saying, keeping quiet can be confusing. Others might not be able to guess what is he thinking. This is especially painful if you are having such a person as your office mate. You received no reply even though asking repeatedly for an answer. You are facing with a stone wall. For a talkative person, you might at time disturbed by remarks making by him in which you would like to avoid at all cost. Under such circumstances, avoiding seem to be the best solution.

Hence, to me keeping quiet at the right time in front of wrong person can be an art, but of course keeping quiet in front of right person at the right time can be disaster as well. For example, if it is perfectly right and conducive situation for you to express your feeling towards a girl you admire, but you choose to remain silent, then it must be uncalled for keeping quiet. Similarly, you must be very embarassed if your phone ring all in a sudden during an occassion calling for a minute of silent was made. If a customer service officer remained silent but with expression of careless when he is confronting by the customers who lodged a complaints, then i am sure more explaination is needed not towards the complaints but rather on what his expression all about. Customer relationship becoming bad most of the time because a party choose to remain silent and queries are unanswered for.

Many of residents i met are vocal about non committment from officers they lodged complaints for. To many of them, it is not because of unresolved problems that they are angry but rather the non communication of their complaints. The minimum what they required is somebody to acknowledge their complaints and to update them regularly on actions taken. They are all right even though remedy action took more time than expected but feel unesay if nobody tell them what have transpired. Under such circumstances, remain silent is obviously not a good solution.

However, if you are confronting by a group of angry man in which no logical explaination is accpeted, then keeping quiet for a minute or let the emotional attached people calm down first should be the way forward. If we choose to counter what the angry man said with high tune and angry face, then for sure the situation can be chaos further. For example, if critics are targetted on some political differences which majority of people concur with except you during a public assembly, keeping quiet can be a better option or else you might be bully by the crowd. Similarly, it is unthinkable for supporters of different camp siting surrounded by supporters of another team in a football match, isn't it? How do you react if your opponent scores a goal and dare you celebrating your team scoring a goal? Under such circumstances, if you have stepped into opposing camp, remain silent should be the best option.

Keeping quiet can be an art because it can potrait level of your EQ. Keeping quiet complimented with the body expression at the right time can be a welcoming gesture. Chosing to remain silent if situation not warrant for you to speak up can be life saving. Ultering few words during right time responding to right question is easier said been done. This requires skill, knowledges and experiences.

I presume if I have remained silent on some subjects, I must have my own reason of doing so. Similarly, if I keep quiet although someone has asked me about my opinion of certain things, please do not ask me further.